Never Confuse a Memo With Reality: And Other Business Lessons Too
Simple Not to
by Richard A. Moran
1. Use the word "paradigm" no more than once a week.
2. Always know how you perform - be honest with yourself
and do better next time.
3. Learn how to make proper introductions and then introduce
4. Take a counseling course and develop a "bedside manner"
for dealing with clients and
5. Be known as someone who enhances customer service.
6. If your desk faces the door, don't look up every time
7. Rejoice in the successful completion of projects and
major activities. Remember how it felt
to put that calculus text away, knowing
you'd never have to open it again.
8. As Henry Ford II said, "Never complain, never explain."
Be courageous in your business
9. Never go to a meeting without your calendar.
10. Focus on the important things to do to help your department or
organization be successful.
Don't focus on the easiest things.
Art and Science of Health Promotion Conference*
Individual Well-Being and Organizational Productivity:
Relationships Are the Key
March 6-11, 2000
Colorado Springs, Colorado
Journal of Health Promotion
Wellness in the Workplace Conference
University of Michigan Health Management Research Center
Reaching One Person at a Time
March 22, 2000
Ann Arbor, Michigan
University of Michigan
Association for Quality and Participation
Performance 2001 - Best Practices in Organizations
March 27-29, 2000
Disney's Coronado Springs Resort
The Coaching and Mentoring Conference
Proven Skills, Tools and Techniques for Accelerating
Individual and Organizational Development
May 1 - 4, 2000
Chicago Marriott Downtown
25th Annual National Wellness Conference*
Pathways to Wellness: Experience the Journey
July 15 -21, 2000
University of Wisconsin-Stevens Point Campus
Stevens Point, Wisconsin
Presented by the National Wellness Institute
*Wellness Council/WELCOA registration discount on national
conferences is a membership benefit.